Crafting an L&D Strategy for Transformative Times
An Organisational Development Project
for REHAU
In autumn 2024, REHAU’s global L&D team embarked on an ambitious journey to revamp their strategy and service model. Partnering with CDN as their facilitator and consulting sparring partner, they aimed to design a future-ready, scalable approach to leadership development. This article dives into the project’s process, challenges, and transformative outcomes.
Why a New Global L&D Strategy?
To stay competitive in today’s fast-evolving, digital-first workplace, companies need innovative L&D strategies. REHAU, a global leader in polymer processing with over 20,000 employees, restructured into independent sub-groups in January 2025. This restructuring left the global L&D team with a unique opportunity: to craft a cohesive strategy that supported the new organizational framework while addressing contemporary trends in corporate learning.
“With CDN, we co-designed a scalable L&D strategy that aligns with our new structure and the shift towards on-demand, individualized, and digital learning,” explained Dr. Christina Köppe, Head of Global Leadership & Development. “Nicole from CDN played a pivotal role as our agile coach and facilitator, helping us navigate this transformation over an intense three-month project.”
The Process: Agile Collaboration in Action
Following a thorough analysis of learning trends, market benchmarks, and stakeholder expectations, we decided on an agile, four-sprint approach. Each sprint followed a classic agile framework, featuring a kickoff, a two-week working period, a review session, and a retrospective. This iterative process allowed us to stay flexible, learn continuously, and adapt swiftly to new insights.
The challenge was balancing this project with the ongoing operations of REHAU’s global academy and managing broader organizational changes in the background. Surprisingly, the sprint structure provided a significant energy boost to the team, offering clear milestones and fostering a sense of progress even amidst uncertainty.
Engaging external sparring partners brought valuable outside perspectives. Early involvement of stakeholders—such as newly appointed heads of sub-group academies and CHROs—was critical for alignment. Additionally, we conducted interviews with randomly selected leaders across the organization to gather end-user insights, ensuring our strategy met real-world needs.
The Results: Impact and Innovation
Our mission became clear: to cultivate exceptional global leaders capable of driving REHAU’s future success. We identified four key service areas to support this mission:
We Enable: Providing on-demand and individualized learning opportunities for all leaders across the organisation, such as leadership coaching, short-term 1:1 sparring sessions, peer learning communities, and trending leadership topics (e.g., navigating change). A standout feature is the implementation of an AI leadership coach, offering leaders personalized guidance and reflection support.
We Shape: Supporting each sub-group in developing its own leadership culture. This includes consulting on people-related topics and customizing centrally provided programs, such as first-time leader initiatives, to fit business-specific needs.
We Assess: Maintaining proven Assessment Days for identifying high potentials, as well as conducting Executive Assessments to select on higher management. This way we ensure consistent leadership quality across the organization.
We Grow: Enhancing existing talent programs by improving efficiency and cost-effectiveness. We streamlined processes to ensure these programs deliver maximum value while remaining adaptable to evolving business needs.
The integration of an AI leadership coach stands out as a particularly innovative element. On short term, we leveraged tools like LinkedIn AI Coach, implemented co-pilot solutions, developed a prompting library, and introduced an individual reflection bot. Longterm, way more advanced AI solutions are being developed and tested in our project team.
Recognizing that not all employees are fully digital-ready, we maintained a balanced portfolio. While digital solutions are at the forefront, we also offer traditional training formats to discover our Trending Leadership Topics.
Key Takeaways: What Made This Project a Success
Several critical factors contributed to the success of this L&D initiative:
Leadership Focus: Prioritizing leadership development underscored its importance in driving both the L&D strategy and broader organizational transformation.
Data-Driven Insights: Grounding our strategy on solid data and stakeholder feedback ensured relevance and long-term impact.
Co-Creation: Actively involving stakeholders throughout the process fostered alignment and a strong sense of ownership.
Agile Methodology: The iterative sprint approach kept the team engaged, adaptable, and focused on continuous improvement.
Meta Competencies: The project fortified courage and creativity in redefining the vision and mission of L&D, shifting towards a dedicated service mindset.
This project didn’t just update REHAU’s L&D strategy—it laid the foundation for a transformative leadership culture. By embracing agility, data-driven decision-making, and innovative technologies, REHAU is well-positioned to foster leadership excellence and drive organizational growth.
Thank you, Christina, for your unwavering trust, your curiosity and openness to enter the unknown, and your outstanding commitment to professionally and personally excel.
It was our pleasure to support you, your team, and Rehau on this journey.
Nicole and your CDN Team